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Welcome to our Help Centre

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How Queensberry pricing works, how to register for wholesale access, and how to use the Workspace price calculators.
Current production estimates, shipping expectations and guidance for orders with a deadline.
Start an order in Workspace, choose the right product workflow and track its progress through production and shipping.
Check an order’s progress in Workspace and track the shipment once it leaves Queensberry.
Queensberry wants to supply you with prints that are high quality and predictable, so what you see on screen is what you get.
How to order; confirming and paying for orders; changing an order.
Here's a list of the various tools you can use to design your albums, and the related workflow.
Users of Queensberry's design service or the Workspace album designer can use the free Workspace album proofing service as well.
Not sure where to start when it comes to designing albums? Let us offer some advice!
You get to evaluate our printing. We get to understand your preferences. Together we can resolve any issues.
More information about our Book and Album Cover Styles.
Workspace's album designer is template based. Allowing you to design albums in under 10 minutes.
If you're up and running with Smart Albums, Fundy or AlbumStomp, here's how to place your orders with Queensberry.
Details of Queensberry's album design service for professional photographers.
The most popular way to personalise Albums and Boxes
Our file specifications. Our hands-on, eyes-on approach. Who does the work?
How to order. Frame size and other options.
How to order. Canvas size, type and wrap options.
It's not just about the product, it's the service and the platform.
How to order non-standard print sizes
Suggestions for high quality prints, well-suited to the products you want to offer.
Mat type. Mat size. Apertures and templates.
Benefits. Standard sizes. How to order. Alternative upload methods. Multiple Silver Halide and Inkjet options.

Queensberry’s story, values, environmental practices and controlled privacy workflows.

Our products are handmade to the highest standards to carefully detailed designs. We guarantee their quality. Repairs or replacements at Queensberry’s expense must be authorised by Management.
How we deliver; service times; shipping costs; payment; get your orders quickly.
Studio Sample, Tier, Companion, Promotional and Workspace discounts.
Dropship your Queensberry orders directly to your clients.
Looking for something we don't offer?

Client benefits, marketing resources, samples and sales tools available to Queensberry customers.

More about the quality of Queensberry albums and print products, and how to care for them