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Doing business with Queensberry

Terms, returns and repairs, discounts, delivery, service policies and other practical information about working with Queensberry.

Returns and repairs

Returns and Repairs Guarantee

Terms, returns and repairs

Terms and conditions

Workspace Terms and Conditions

Delivery, shipping and deadlines

How we do business with you

How to get your work quickly, and avoid extra charges!

If you want to set a deadline ("must-go date") for an order…

Our freight policy for loose prints

Discounts and special offers

Special offers and promotional discounts

Studio Sample Discounts

Companion discount on albums

Tier Discount: regular clients never pay full price

Discount on Workspace subscriptions

Dropshipping to your clients

Non-standard Requests

Non-standard products

Benefits and resources

Queensberry client benefits

Queensberry marketing resources

Samples and sales tools

Product information and care

Taking care of your album

Why we offer fewer printing options in matted albums

“Are your albums museum/archival quality?”

Our conservation-quality prints, pages and mats

Choose the right print products for your photographic genre and style

Are Queensberry products “fine art”?

How Queensberry services can help free up your time

Why should you use a professional lab over a retail printer?